Return and Refund

Return

• My order has arrived and I would like to return it.
• My order has arrived damaged and I would like to return it.
• Can I claim back the taxes and duties if I return order?

Cancellation

• I want to cancel an order that I have been charged for, but it hasn't been shipped yet.
• My order has been shipped but I want to cancel it before it arrives.

Refund

• When do I receive refund for the order that I cancelled?

Exchange

• Can I exchange my order?